Frequently Asked Questions...

1. What is the repair process at Servo Motor Solutions?
2. Is Emergency Repair Service Available?
3. How can I be sure that I am getting a high-quality repair?
4. What is the turnaround time on a repair?
5. Are you an EASA certified repair shop?
6. What is the warranty on repairs?

1. What is the repair process at Servo Motor Solutions?

All Servo Motors are thoroughly evaluated and dynamically tested to determine faults. Each Servo is completely dismantled, cleaned and evaluated. Defective or damaged parts are identified and included as part of the repair quotation. Our repair process ensures that defective materials are identified and included in our estimated repair costs.

Once approval is given to repair a motor, defective components are replaced, necessary repairs are completed and the motor is thoroughly tested to ensure that it is repaired properly.

Once completed the repaired Servo motor arrives back at your facility properly repaired, freshly painted and complete with documentation detailing the repair as requested.

2. Is Emergency Repair Service Available?

For over twenty years our technicians have been focused on supporting the requirements of industry. If you require emergency 24 hour service and a quick turnaround, Servo Motor Solutions has a track record to support your needs.

Backed by a full service motor repair operation, Servo Motor Solutions is able to rewind servo motors in house reducing turnaround time.

3. How can I be sure that I am getting a high-quality repair?

All Servo Motor Repair Facilities are not equal. We believe that a high quality repair begins with following:

· Trained technicians
· Precision diagnostic equipment
· High quality components
· Thorough testing and documentation

Our technicians receive formal technical training on the diagnosis and repair of Servo Motors. This training ensures that every motor is repaired properly utilizing state of the art diagnostic tools.

Additionally, we utilize the latest diagnostic tools and equipment to accurately determine the repairs required on each motor. From initial assessment to final testing, all repairs are documented to ensure the highest quality repair.

4. What is the turnaround time on a repair?

For over twenty years our company has provided 24 hour emergency service to industrial and manufacturing facilities. Although turnaround time depends on the specific parts required, many repairs can be completed utilizing in house parts and can be turned around in as little as 24 hours. If you need expedited service give us a call.

5. Are you an EASA certified repair shop?

Both our Servo Repair Shop and our Electric Motor Repair Operation are a member of the Electrical Apparatus Service Association. Our technicians receive EASA training and work closely with EASA technical resources as required.

6. What is the warranty on repairs?

We stand behind our repairs. Each repair is backed by a 1 year parts and labor warranty.